Cancellation Policy 

Please provide 24-hour notice if you need to cancel or reschedule your appointment. Otherwise, 50% of the service price will be charged to the card on file if you no-show to your service. 

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Microblading Policy 

Once you request an appointment, you will be required to pay a $100 deposit. Your deposit will be credited towards your service total at the time of checkout. All deposits are nonrefundable and nontransferable within 48 hours of your appointment.

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This deposit ensures that you are serious about your appointment. You may RESCHEDULE  your appointment up to 48 hours before your scheduled time and your deposit will be carried over to your new appointment date.

 

Mask Policy

If you are fully vaccinated, masks are not required to be worn. Please wear your mask if you have not been vaccinated. If you are experiencing any COVID-19 symptoms, you must let me know prior to your appointment. 

 

Late Policy

If you are more than 10 minutes late I cannot guarantee your appointment time. Depending on my bookings for the day, I may need to reschedule your service. If your appointment is needing to be rescheduled, 50% of the service will be charged to the card on file. Please plan accordingly. 

 

When you arrive at your appointment:

When you arrive at your appointment, text (925) 257-0854 to let me know you are here. Please wait in the lobby until I have notified you that I am ready. I appreciate your understanding.

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Payment Options 

Cash or Venmo is always preferred.  PayPal, debit, and credit cards are also accepted. 

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*When you book an appointment at Estetica by Jen, you agree to all policies.